The Story of R&D at PD Instore

At its core, R&D is committed to transforming ideas into powerful, execution-ready customer experiences. Through cutting-edge research, development, testing, and prototyping, we don’t just respond to client needs or consumer demands—we anticipate them, tackling the industry’s biggest challenges with systems designed for both agility and consistency. 

Here, we operate like an agency, balancing creativity with structure, turning concepts into tangible solutions. We embrace a workshop mentality, where testing, documentation, and a repeatable yet flexible process fuel our ability to stay ahead of the market. We invest in thinkers + makers that thrive in a playground of innovation. 

At R&D, anything is possible. By embracing a culture of curiosity, collaboration, and experimentation, we’re not just keeping up with the future of retail—we’re shaping it.

The Five Rules of R&D:

  1. Fail Fast—Learn quickly and iterate with purpose. 
  2. Pursue Simplicity—The best solutions are simple.
  3. Create Better Odds—Create processes, clean workspaces, clear minds. A structured approach leads to smarter decisions.
  4. Document—Learning from every step ensures continuous innovation. Without documentation we repeat.
  5. Make an Impact—Do everything with the end user and better future in mind.

Next Evolution:

With a clear need to expand—we are doubling R&D’s square footage. Our new 60,000-sq.-ft. facility is built to foster collaboration, experimentation, and smart thinking at every level. With three dedicated client rooms—two secure and one open for relaxed collaboration—alongside 24 workstations for engineering and project management, R&D is a hub for forward-thinking problem solvers. 

This is just the beginning.